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HOST/HOSTESS
We’re looking for experienced, friendly hosts/hostesses to join our team. You will be responsible for welcoming guests, managing and executing reservations, managing waitlists, escorting guests to assigned dining areas, and managing online/to-go orders.
RESPONSIBILITIES:
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Engage guests in a welcoming, positive manner.
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Answer the telephone in a pleasant manner and respond appropriately to all inquiries, including booking daily reservations.
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Manage party sizes, reservations, and wait lists to handle guest needs and accurately quote wait times.
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Actively monitor restaurant activity to determine dining flow and seating strategy.
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Assist servers in daily prep work for setup, service, and breakdown of the server station and dining room floor.
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Work with the kitchen team to ensure that online/to-go orders are completed and passed off to drivers and/or guests in a timely manner. Ensure timeliness, accuracy, organization, and payment.
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Complete any assigned opening and closing duties to set your team up for success.
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Stock, clean, and organize the guest service stand.
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Performs other duties as assigned.
QUALIFICATIONS:
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Preferable to have 1 year of customer service experience.
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Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
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Positive attitude and ability to work cooperatively and efficiently in a fast-paced environment with all restaurant staff.
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Excellent communication, organizational, and multitasking skills.
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Applicants must meet the legal requirements for employment in the United States.
COMPENSATION:
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BENEFITS:
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Career development and growth opportunities.
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Medical and dental for employees working 30+ hours per week.
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Meal plans provided during shift.
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Discount for self and guests on all food and beverages when visiting.
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Referral bonus program.